Communication is key to the success of businesses. This means having reliable communication channels. And there is no better phone system than Voice over Internet protocol (VoIP). VoIP uses the internet and offers numerous advantages to small businesses. Before we explore the numerous advantages of using VoIP, below is a simple guide on how to get started with VoIP. Let’s delve in.
How to Set Up VoIP in Your Business
Activate a new phone number
The first step involves choosing a new VoIP number. The process is relatively straightforward. Simply browse the numerous numbers available and choose what appeals to you most. Alternatively, you can port an existing number, but the process can take up to a week.
Add users (employees) to your phone system to enable them to manage calls, voicemails, and messages. Also, it gives them access to apps that, in turn, enable them to receive calls anywhere globally. Include different permission levels to determine which components the users can use.
Design the Call Flow
How do you plan to manage call flows? For instance, you can set an auto-attendant to greet callers or a request to hold calls until the next available agent. You can also incorporate schedule-based call routing or personalized hold music features.
Selecting a Virtual or IP Phone
Now choose whether you want a virtual or physical phone. VoIP also comes with an inbuilt app that allows you to use the phone system anywhere. And lastly, integrate other apps like dropbox and slack.
What You Require When Installing a VoIP
So what exactly do you require to get started with VoIP?
- Good internet connection – choose a connection with good bandwidth.
- VoIP subscription – choose a service provider that offers features that suit you. Consider your budget, activities, and habits. This will inform whether to go with device, mobile, or software-based services.
- VoIP Equipment – the cost of equipment depends on the application. You will require speakers or headphones for pc-to-pc communication. Softphone applications allow you to use mobile phones. On the other hand, VoIP hardware requires an adapter.
The next step is to get a number and set up the system.
Advantages of VoIP
With a high internet connection, VoIP voice is clear and crisp.
Highly Reliable and Flexible
VoIP Allows you to build a phone system that suits your communications needs and multiple users. Many businesses have adopted apps like Skype and Facetime for communications.
You Can Use It on the Go
You can connect VoIP to your phone. This means that it is portable, especially if your job operations involve high mobility. You only need to connect to your VoIP network wherever you are via the internet.
Get Started with VoIP Today
Consider installing a VoIP phone system if you want to take your business communication to the next level. It enhances information sharing among your employees and hence boosts business results. You only need to choose a reliable VoIP service provider, and you are good to go.